Privacy Policy

Ngviexpo™ respects the privacy of every visitor and customer. This notice explains what information may be collected when you browse our store, place an order, contact our team, or interact with our online services.

Information We Receive

We may collect information that you provide directly, including:

  • Your name, email address, and telephone number

  • Shipping and billing addresses

  • Order details and product preferences

  • Account or customer-support communications

  • Marketing preferences when you choose to subscribe

Payment information is processed by authorized payment providers. Ngviexpo™ does not directly retain complete credit or debit card numbers.

When you visit our website, certain technical information may also be collected automatically, such as:

  • IP address and approximate location

  • Browser, device, and operating-system information

  • Pages viewed and actions taken on the website

  • Cookie identifiers and referral information

Why We Use This Information

Customer information may be used to:

  • Confirm, process, and deliver orders

  • Provide shipping and account updates

  • Respond to questions or service requests

  • Maintain website and checkout functionality

  • Detect suspicious transactions or unauthorized activity

  • Improve product presentation and store performance

  • Send promotional messages when consent has been provided

  • Meet applicable legal, tax, and recordkeeping obligations

Cookies and Similar Tools

Our website may use cookies, pixels, and related technologies to keep the shopping cart working, remember preferences, understand site activity, and measure advertising performance.

These tools may include:

  • Essential cookies needed for navigation, checkout, and security

  • Analytics cookies used to understand how visitors use the store

  • Advertising cookies used to measure campaigns or present more relevant promotions

Cookie availability and controls may vary by browser and location. Disabling essential cookies may prevent certain store features from working correctly.

Service Providers

We may provide limited information to companies that help us operate the store, including payment processors, website platforms, shipping carriers, analytics services, customer-support systems, and advertising partners.

These providers receive information only for the services they perform and handle it under their own contractual and privacy obligations.

We do not sell personal information in exchange for monetary payment. Some privacy laws may define certain advertising or analytics disclosures as “sharing.” Where required, visitors may be offered controls for these activities.

Data Protection

We use reasonable administrative, technical, and organizational measures to protect customer information. These may include encrypted connections, restricted system access, secure payment processing, and transaction monitoring.

No online system can be guaranteed completely secure. Customers should also protect their passwords, devices, and account credentials.

Data Retention

Information is retained only for as long as reasonably necessary to complete orders, provide support, maintain business records, resolve disputes, prevent fraud, and comply with legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Choices

Depending on where you live, you may have the right to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of eligible information

  • A copy of information in a portable format

  • Restrictions on certain processing activities

  • Withdrawal from marketing communications

  • Opt-out options for qualifying advertising-related data use

Identity verification may be required before a request can be completed. Some information may need to be retained when permitted or required by law.

Marketing emails include an unsubscribe option. Order confirmations and essential service notices may still be sent when necessary.

Children’s Information

Ngviexpo™ is not intended for children under 13, and we do not knowingly collect personal information directly from them. A parent or guardian who believes a child has provided information may contact us to request a review.

External Websites

Our store may contain links to third-party websites or services. Their content, security, and privacy practices are controlled by those third parties. We recommend reviewing their policies before providing personal information.

Policy Changes

This notice may be updated when our services, technology, or legal obligations change. The revised version will be posted on this page with an updated revision date.